Ordering

To redeem a gift card/store credit: Add desired products to your cart, then tap Checkout. Tap the Discount Code or Gift Card bar. Enter the gift card number that was provided in the email confirmation. Tap Apply.  If there's a remaining balance that you need to pay, then tap on the following option: Add payment to add another payment method. Tap Done to return to the products screen. If you have any questions, please reach out to support@akamaibasics.com.  

Yes! On our product page, simply select "One-time Purchase" instead of the option for "Subscribe & save!" before clicking the add to cart button. All one-time orders qualify for $5 flat rate shipping in the continental US. $7 Flat rate in Alaska and Hawaii. Click here for instructions on how to add a one-time purchase to your next subscription.      We are here to help manage your subscription. Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve, click the "Manage Subscription" button in your account dashboard. You can log in here.

Yes! We use Shopify, Re-Charge, and Stripe to handle our cart functions and payments. To learn more about these companies, please see our Privacy Policy and Terms of Service.       We are here to help manage your subscription. Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve, click the "Manage Subscription" button in your account dashboard. You can log in here.  

ORAL CARE MINERAL TOOTHPOWDER If you normally rush, try brushing a bit slower and intentionally focus on areas that might need special attention such as along the gumline.  The longer you leave it in your mouth — the more nutrients will be absorbed. If you are experiencing gum issues try doing this at night for a few weeks. You don’t have to rinse since all our ingredients are edible and food-grade. Prefer a paste? Add some of our Oil Pulling Mouthwash, a little at a time, to form a paste to your desired consistency. BAMBOO TOOTHBRUSH Brush gently at a 45-degree angle using a light circular motion paying close attention to getting under the gumline (aka the Bass Method of brushing). Our unique bristle layout is designed to address the often neglected, yet critical areas of the mouth. Unlike ordinary toothbrushes, our toothbrush encourages a light touch. Its shorter handle is designed to be held by just a few fingers vs a fist. Using fingertips allows for greater precision and a lighter touch (brushing with a fist with force can lead to receding gums). Sharing a bathroom with other Akamai users? A simple way to avoid confusion is to put initials at the base of each handle with a permanent marker. After approximately 3 months you can compost the handle. The score near the base of the head makes it easy to snap off the head. Toss the head. Compost the handle. INFUSED FLOSS Set the floss container next to the sink on the counter — making it visible will help make it a habit. Use a mirror to reinforce good technique and daily inspiration — watch all that crud come out (easy to see with black color) — watching also improves technique and angling to get each side of the tooth. To avoid pushing food particles or plaque into the gumline try this: wait at least 30 minutes after eating — or at a minimum, swish your mouth with water. Since brushing removes some plaque, we think it makes sense to brush first. NEED INSPIRATION? Flossing is improving your breath while reducing the risk of disease. You’re removing hard-to-reach bacteria associated with bad breath and oral/body diseases (e.g. Alzheimer’s and heart disease). OIL PULLING MOUTHWASH Taking a teaspoon-sized sip, swish, and pull the oil through your teeth and gums for a minimum of 5 minutes. The longer the better to get the full effects of detoxing your mouth and body — max 20 min. Use at least 2 to 3 times a week. If you have an active infection (e.g. cavity, gingivitis) consider oil pulling 3 times daily. Hard to find the time or can’t do it first thing in the morning? Consider pulling while you’re in the shower. TONGUE CLEANER Focus on removing the whitish/gray film typically in the back. The tongue is self-cleaning in areas where it has a healthy pinkish-looking color. Be gentle — scraping too aggressively is not necessary to remove the coating and you could damage your taste buds. If you have a gag reflex, try sticking your tongue out and not starting too far back. Over time, your tongue should get used to the feel of it. Smooth, stainless steel surface easily rinses clean. NEED INSPIRATION? Just once try smelling the coating of what you removed from your tongue. Yes, it is gross! But this provided us with great motivation to make tongue cleaning a part of our daily oral hygiene routine — get this stuff out of your body! FULVIC MINERAL COMPLEX Start gradually with 2-3 drops! Increase according to label instructions based on your weight. (build up to approx. 1 drop per 15 pounds of body weight). Mask the flavor by adding to a morning smoothie — or a morning glass of lemon juice and filtered water to detox and rehydrate! Fulvic acid has a strong (and not so pleasant) taste. No need to struggle with this — simply mask the flavor.Our preferred method is to add fulvic acid drops, along with a pinch of Himalayan sea salt to a glass of filtered water with a squeeze of fresh lemon. A glass of lemon water first thing has all kinds of benefits and fulvic acid is an incredible electrolyte so it will help with rehydrating too. You can apply undiluted to things like bug bites and bee stings to help heal the skin. BODY CARE SKIN FUEL Shake well before each use. Since we don’t add any emulsifiers, the Fulvic Acid/Trace Mineral Concentrate will settle at the bottom of the bottle.  Apply while the skin is still damp to help seal in moisture. Use as an aftershave. Soothes and reconditions skin preventing razor burn. Use as your hair conditioner — get rid of the cost, waste, and plastic of traditional hair conditioners. 1-3 pumps depending on hair length. It can also be used on dry hair to style and tame frizz. A gentle and effective way to clean your face. Massage on the face. Put a warm washcloth over the face for several seconds, and wipe off. (try this — your face will feel incredible!)  Shave your legs in the shower? Try using Skin Fuel — unlike soap, it won’t wash away while trying to shave — and leaves legs silky smooth. 3 IN-1 BAR Use on the body: Avoid over-washing and stripping away your skin's natural oils/disrupting a healthy microbiome. Do you need to soap parts like your arms and legs every day? Rinse more, soap less, and just hit the stinky parts. Use for shaving: Rub the bar across the area you'd like to shave and use your hands to create a lather. Rich oils help the razor glide across your skin for a clean, close, comfortable shave. After, use Skin Fuel to soothe and moisturize.  Use as shampoo: Rub the bar across the hair to create a lather. Massage your scalp and work through your hair. Rinse well. If you need a hair conditioner, apply Skin Fuel.It might take a week or two for your scalp to adjust to this gentler approach. If your shampoo contains detergents, your scalp will continue its cycle of overproducing oil to offset the stripping effects. Learn more. Travel, Outdoor and Camping Friendly. Fully biodegradable and truly multipurpose — can be used for all of your on-the-go washing needs, even your clothing. RAZOR HANDLE and BLADES How to get 50-75+ uses out of each blade:  Start with a high-quality blade. (after tons of research, we found the Gillette Mach3 to be the best — yes we realize P&G makes it — however, it has a simple 3-head design that utilizes the best-hardened steel available so it holds its edge longer. We always pull out the “lubricating strip” — see here). Rinse the blades thoroughly with hot water until clean. Shake off excess water and tap the back of the cartridge on a towel. You can also blow into the back of the cartridge head to push out water. Rub the front of the cartridge upward on a towel 3-5x. Keep the handle and blade dry by storing them outside the shower. BIOACTIVE BLACK BALM Use anywhere that needs extra moisturizing, repairing, or healing  — from lips to hands, arms, legs, and face. Bioactive Black Balm can also be used for minor cuts and scrapes. Mixing with a squirt of Skin Fuel helps spread the balm over large surfaces. Use in dry, harsh conditions (e.g. winter, dry climates) to help seal in moisture and protect the skin. DRY BRUSH Always brush towards the heart (it's the way our lymphatic system flows). Best done before showering when the skin is free from lotion or oil. Makes a great morning routine since it stimulates your system. Be gentle — vary the pressure depending on the area of the body. The brush may be too rough for your face - use your judgment.  

We stand behind everything we make — investing an enormous amount of time and energy in developing products that can help improve health and well-being.  If for any reason you are not happy with an item you purchased, you may request a refund or store credit.  Here are the details (for US shipments): Returns, refunds, and replacements (for damaged or missing items, including a missing shipment) are only allowed within 60 days of purchase. If there was an error on your order, or any of the products were damaged, we will refund or replace the item at no cost. If you'd like a refund for used items that you do not like, we are happy to issue a gift card for the product(s) — you can use this credit towards your next purchase, and you don't need to return the products. This is for single items only (not multiples of the same product). The gift card is a discount code to use at checkout - if you don't want to use it, you can pass it along to a friend or family member to use. If you'd like a refund on unopened and unused merchandise, you may return it to our warehouse for a refund (less our shipping fee of $7.95, $11.95 for AK or HI). Please note that we do not offer a return shipping label or free shipping on returns - items are returned at the customer's expense. We recommend shipping via USPS as it's the least expensive (make sure you have a tracking #). Mineral Toothpowder 60-Day Challenge risk-free offer. Use our Mineral Toothpowder exclusively for a full 60 days AND stop using all other commercial oral care products — since they contain ingredients that can negate the positive effects. If you don’t love it, we will offer you your money back or store credit for the cost of the product. This only applies to a first-time purchase of our Mineral Toothpowder. We want to make our customers happy and help them make informed purchasing decisions This is why we provide as much information about our products as possible and have many customer reviews (please note reviews are for informational purposes only — individual results may vary). Our products may look different and taste different from what you are used to. That is because we do not use any synthetic, highly refined, irradiated, diluted, or sweet ingredients. We put health first and let the 100% natural, nutrient-rich ingredients sing. We encourage you to give our products a real try, for at least a month (particularly with our oral care). Questions? We're here to help. Email us: support@akamaibasics.com.