Help Center

How do I use a Gift Card or Store Credit?

To use a store credit: 

  1. Add desired products to your cart, then tap Checkout.
  2. Check the Apply Store Credit box in the payment section.
  3. If there's a remaining balance that you need to pay, enter the payment method you would like to use.
  4. Click Pay Now and your order will be processed with the store credit applied.

To redeem a gift card: 

  1. Add desired products to your cart, then tap Checkout.
  2. Tap the Discount Code or Gift Card bar.
  3. Enter the gift card number that was provided in the email confirmation.
  4. Tap Apply. 
  5. If there's a remaining balance that you need to pay, enter the payment method you would like to use.
  6. Click Pay Now and your order will be processed with the gift card applied.

If you have any questions, please reach out to support@akamaibasics.com.