Help Center

How do I add a one-time purchase to my subscription?

If you have an active subscription and want to add a one-time purchase to your next shipment: 

  1. Log in to your account using the phone number or email you used to create an account.
  2. Click “Subscriptions”.
  3. Click the button that says “Browse all products”.
  4. Find the product you want to add and then select the option to add the product as a one-time order.
  5. Click “Add to order”.

Notes:

  • Payment for the item will be processed when it ships.
  • Alternatively, you can make a one-time purchase directly on our site.
  • Please note, all orders under $60 will have a flat rate shipping fee of $7.95.



 

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve, click the "Subscription" button in your account dashboard. You can log in here.