Help Center

Can I cancel my subscription? and how?

You are welcome to cancel your subscription at any time, for any reason. While it's unfortunate to see you go, we make it easy.

  1.  Log in to your account using the email address or phone number associated with your account.
  2. Click “Subscriptions”.
  3. Select "Click here to manage my subscriptions" button.
  4. Under the subscription you'd like to update, click Manage this subscription.
  5. Scroll down the page, and you'll see an option to "Cancel subscription
  6. Click Cancel my subscription and follow the prompts to confirm your cancellation.

You may also choose to skip or pause your subscription at any time if you'd prefer not to cancel completely.



 

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve click the "Manage Subscription" button in your account dashboard. You can log in here.