Help Center

I forgot my password.

Our customer accounts no longer require custom passwords.

To log in, simply enter your phone number or email address associated with your account or Shop Pay via our log-in page

A six-digit verification code will be sent to your email address or phone number, depending on the sign-in method you choose.

Enter the verification code to securely access your account.


 

We are here to help manage your subscription.

Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve, click the "Subscription" button in your account dashboard. You can log in here.