Yes. You can skip a shipment or choose a new delivery date.
Log in to your account using the phone number or email you used to create an account, and click on the link that says “Subscriptions”.
- Click "Click here to manage my subscriptions"
- Go to the product you want to change dates for and click the "Manage Subscription" button.
- Select "Reschedule" or "Skip Shipment" and choose your next preferred ship day or delay your order another interval (whichever one you've set up: 2, 4, 6 months).
We are here to help manage your subscription.
Want to adjust quantities? Add or delete an item? Change a ship date or billing information? Whatever the need, for the fastest service, email support@akamaibasics.com or initiate a chat. You can also call (303) 542-7218 9-5 Mountain Time, M-F. To self-serve, click the "Subscription" button in your account dashboard. You can log in here.

